Everything we do at Unitive is a result of our mission to help you build the highest quality teams at the greatest of ease so that your organization and all its members can thrive—and that includes our commitment to protecting your privacy and information.
As a Unitive user, you’ll share information about job openings, corporate culture, job expectations, candidate assessment standards, any detail that goes into a hiring decision. We are diligent and fastidious at building a system that gives you total transparency and control over which of those elements can be shared and which remain private.
In general you should know that:
- We protect your personal and organizational information and will only provide it to third parties: (1) with your consent; (2) where it is necessary to carry out your instructions; (3) as reasonably necessary in order to provide our features and functionality to you; (4) when we reasonably believe it is required by law, subpoena or other legal process; or (5) as necessary to enforce our Terms of Service or protect the rights, property, or safety of Unitive, our users, and the public.
A Note About Children. We do not intentionally gather personal data from users who are under the age of 13. If a child under 13 submits personal data to us and we learn that the personal data is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal data from a child under 13, please contact us.
Contacting Unitive. If you have any questions or comments, please contact us by writing to Unitive, Inc., 400 Alabama St., Suite 201, San Francisco, CA 94110 Attn: Customer Support or e-mailing firstname.lastname@example.org.
1. WHAT INFORMATION WE COLLECT
When you create an account with us, we collect information you provide to us during the registration flow.
To create an account on Unitive, you must provide us with at least your email address and a password. You may provide additional information during the registration flow (for example, your postal code, job title, and company) to help us provide you more customized services (for example: content specific to your organization, content specific to jobs you are defining, etc.). You understand that, by creating an account, we, and others using the Services, will be able to identify you by your Unitive profile.
1.2. Content you create within Unitive
We collect content you create within Unitive including:
- Job descriptions: We collect any content you save to a job description as well as keywords you tag a job with and competencies you assign to a job.
- Interview questions: We collect interview questions you create and the competencies you associate them with.
- Interview feedback: We collect the notes you save to an applicant’s interview, the survey responses you submit, the scores you give applicants, and the notes you save on other interviewers’ feedback.
- Resume scores: We collect the scores you give resumes and the notes you save about resumes.
1.3. Customer Service
We collect information when you contact us for customer support.
1.4. Using the Unitive Sites and Applications
We collect information when you browse our website and use our mobile applications, bots, or other Services.
We collect information when you use our websites, applications, and Services. For example, we collect information about your activities when you perform a search, add new content, install one of our mobile applications, view content, etc.
WHAT IS A COOKIE?
A cookie is a small file placed onto your device that enables Unitive features and functionality. For example, cookies enable us to identify your device, secure your access to our site and services, and even know if someone attempts to access your account from a different device. Cookies also enable you to easily share content and help us serve relevant content to you.
WHAT ARE COOKIES USED FOR?
We use two types: persistent cookies and session cookies. A persistent cookie helps us recognize you as an existing user, so it’s easier to return to Unitive without signing in again. After you sign in, a persistent cookie stays in your browser and will be read by Unitive when you return to the site. Session cookies only last for as long as the session (usually the current visit to a web site or a browser session).
We may also use Flash Local Storage to enhance your experience on the Services. Such features permit us to store your preferences and personalize certain features of our Services.
What are cookies used for?
Cookies can be used to do lots of different things, like recognize you when you visit Unitive, remember your preferences, and give you a personalized experience. Cookies also make your interactions with Unitive more secure and faster.
- Authentication: If you’re signed in to Unitive, cookies help us show you the right information and personalize your experience.
- Preferences, features and services: Cookies can tell us which language you prefer and what your communications preferences are.
1.6. Log Files, IP Addresses, and Information About Your Computer and Mobile Device
We collect information from the devices and networks that you use to access our Services.
When you visit or leave our website or Services by clicking a hyperlink we automatically receive the URL of the site from which you came or the one to which you are directed. We also receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the web, your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing Unitive using a mobile device), the type of bot you are using and the name of your ISP or your mobile carrier. We may also receive location data passed to us from third-party services or GPS-enabled devices that you have set up, which we use to show you local information (for example, jobs information relevant to your location) on our mobile applications and for fraud prevention and security purposes. Most mobile devices allow you to prevent real time location data being sent to us, and of course we will honor your settings. In the case of our Android apps, you will be provided notice of the types of data (e.g. location) that will be sent to us. If you choose to use our app after this notice, we process this data to enable registration or preview product features for you (e.g. information relevant to jobs in your area). If you choose not to register as a user, we will make this information unviewable by other users.
1.7. Pixel Tags
We use Pixel Tags on our webpages and e-mails.
We, and our service providers, also use “Pixel Tags” (sometimes referred to as clear gifs, web beacons, or web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to cookies, that are used to track online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in web pages and e-mail messages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to help us ensure that we are sending messages that are of interest to our users.
1.8. Do Not Track
We do not currently respond to “do not track” signals from web browsers.
1.9. Analytics Services
We use third-party analytics services to analyze how users use our website, application, and Services.
We may collect personal information at any other point in our website, application, or Services which state that such information is being collected.
2. HOW WE USED AND DISCLOSE YOUR PERSONAL INFORMATION
2.1. Unitive Communications
We communicate with you using email, text notifications, application notifications, and other ways available to us. We may send you promotional communications and messages relating to the availability of the Services, security, or other service-related issues. You can change your email settings at any time using the links that are included within the email itself.
We communicate with you through email, notices posted on the Unitive websites or apps, and other means available through the Services, including mobile text messages and push notifications to mobile applications and bots. Examples of these communications include: (1) welcome and engagement communications – informing you about how to best use our Services, new features, updates about other Users that may have content relevant to you, etc.; (2) service communications – these will cover service availability, security, and other issues about the functioning of our Services. Please be aware that you cannot opt out of receiving service messages from us.
2.2. Service Development; Service Operation; Customized Experience
We use information and content that you and other users provide to us to conduct research and development for the improvement of our Services in order to provide you and other users with a better, more intuitive experience and drive user growth and engagement on our Services and to help hiring teams make quality hiring decisions.
We also use information and content that you and other users provide to us to provide the Services to you and to customize your experience and the experiences of others on our Services. For example, when you sign in to your account, we may display the users who are also part of the Service and part of your organization. We try to show you content, such as competencies, job descriptions, interview questions that are relevant to you, your organization, or your profession.
Content submitted to our platform features and third-party integrations may result in displaying some of your personal information outside of our Services. For example, when you post content about an interview, that information may be passed to your organization’s applicant tracking system and then be viewable by others in your organization.
2.3. Sharing Information and Content with Other Users
We share the content you create across our Services and users.
For non-enterprise users, any content you save in your job definitions, job descriptions, and interview guides may be seen by others. Enterprise users’ interview questions will be kept private, although Unitive may make copies of enterprise users’ interview questions, anonymize them and then distribute for broader use. Unitive will manually curate content to remove any information that identifies an individual or corporation prior to making that information available to the public. Information published in your profile may be viewable by other users.
2.4. Sharing Information and Content with Affiliates
We share your information across our different Services, among companies in the Unitive family.
2.5. Sharing Information with Third Parties
2.6. Disclosures to Others as the Result of a Change in Control or Sale of Unitive Corporation
2.7. Service Providers
We may share personal data with our third party service providers.
We may share your personal data with third party companies and individuals to facilitate our Services (e.g. maintenance, analysis, audit, marketing and development).
2.8. Anonymous Data
We may create, use, and disclose anonymous data for any purpose in our sole discretion.
We may create anonymous data records from your personal data by excluding information (such as your name) that makes the data personally identifiable to you. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.
3. YOUR CHOICES & OBLIGATIONS
3.1. Rights to Access, Correct, or Delete Your Information, and Closing Your Account
You can change your Unitive information at any time by contacting us, editing your account settings, deleting content, or by closing your account.
You have a right to (1) access, modify, correct, or delete your personal information controlled by Unitive regarding your account information, (2) change or remove your content, and (3) close your account. If you close your account(s), we will delete your account information, but any content you have submitted that has already been curated for use by our users will remain part of the Unitive Services. If you close your account or request deletion of any information, we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.
Please note: Information you have shared that has been curated, anonymized and added to the content accessible by all users may remain visible after you have closed your account or deleted the information from your own profile. In addition, you may not be able to access, correct, or eliminate any information about you that other users copied or exported out of our Services, because this information may not be in our control.
3.2. Controlling Cookies
If you decide at any time that you no longer wish to accept cookies from our Services for any of the purposes described above, then you can instruct your browser or application, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services.
For more information on how to manage content stored with Local Storage, which cannot be disabled using ordinary browser settings, visit:
You can stop all collection of information by the application by uninstalling the application using the standard uninstall processes supported by your mobile device and/or the mobile application marketplace or network you use.
3.4. Email communications